An Application Reference Number (ARN) is given to you by the financial service provider after you complete the online application form. Each application for a financial product has a unique number.
How do I find my application reference number?
There are different types of Application Reference Numbers (ARNs) generated by different providers.
Click here to view example images as a reference and find your Application Reference Number:
- Referencing the end of your application form
- Referencing the email acknowledgment sent by the provider
- By reaching out to the respective provider
We recommend copying and pasting the reference numbers from the providers to prevent accidental errors.
Below are a few samples provided by our partners as a reference:
Provider | Credit Card | Personal Loan | Savings Accounts | Investments |
American Express |
YYYYxxxxxxxxxxSGD e.g.2021xxxxxxxxxxSGD (17 characters inclusive of the year and letter SGD) |
- | - | - |
Bank of China (BOC) | SG-A-2021-xxxxx | - | - | - |
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Citibank |
12 alphanumeric characters (e.g. A1B23CD456EF) |
No reference number is given. Please include the last 4 digits of your mobile number which was used in the Citibank Loan application form. Eg(xxxx1234) |
Citigold: 12 alphanumeric characters or 17 Numerics
Citi Plus: 12 alphanumeric characters (e.g. A1B23CD456EF) |
- |
Credit Card Personal Loan |
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CIMB |
6-8 alphanumeric characters |
23 alphanumeric characters (e.g. CIMBxxxxxxxxxxCashloan) |
- | - |
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DBS |
MBAxxxxxxxxxxxxxxAxx |
- | - | The application reference number or account number is D - (unique 10 digits) |
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HSBC |
17 Digits Eg(XXXXXXXXXXXXXXXXX) |
No reference number is given. Please include the last 4 digits of your mobile number which was used in the HSBC application form. Eg(xxxx1234) | No reference number is given. Please include the last 4 digits of your mobile number which was used in the HSBC application form. Eg(xxxx1234) |
No reference number is given. Please include the last 4 digits of your mobile number which was used in the HSBC application form. Eg(xxxx1234) |
HSBC Credit card reference number can be found at the Application Result Screen. |
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Maybank |
15 alphanumeric characters (e.g. Wxxxxxxxxxxxxxx) 17 numeric characters (e.g. Ref-xxxxxxxxxxxxxxxxx) |
- | - | - |
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OCBC | For Campaign period before 1 August 2023:
No reference number given. Please input the name of the product applied for.
Campaign period from 1 August 2023 onwards:
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Standard Chartered Bank (SCB) |
SGYYYYMMDDxxxxxx |
SGYYYYMMDDxxxxxx |
BonusSaver Account: SGYYYYMMDDxxxxxx UnlimitedSaver Account +Unlimited Card SGR901-xxx SGR901-xx |
- |
For credit card & personal loans only |
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United Overseas Bank (UOB) |
From 1 March 2019: SG-YYYY-XXXXXXXX Before 1 March 2019: UCC-YYYYMMDD-XXXXXX |
SG-YYYY-xxxxxxxx | Stash Account/ One Account: SG-YYYY-xxxxxxxx |
- |
Tiger Brokers |
- |
- | - | The account number consists of 8-digits eg: 81234567 |
POEMS |
- |
- | - |
The account number is a 7-digit numeric |
ProsperUs |
- |
- | - |
Account Number: The account number is 7-digits and always starts with the number'07' |
Moomoo |
- |
- | - |
Moomoo ID Consists of 9 digits eg: 123456789 (Find this ID under the "Me" tab at the bottom right corner of the Moomoo app)
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1. Get directed to moomoo via web or mobile app 2. Click 'Claim Now' 3. Click 'Open Account' and enter your mobile number to sign up 4. Go through the account sign up process 5. If you are on the mooapp, tap on the 'Me' tab to find your unique moomoo ID 6. If you are on web, tap on the "moomoo" icon on the top right corner to find your unique moomoo ID
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Webull SG |
2. Look at the line below "Webull SG" at the top, the information in brackets is the Webull brokerage account number |
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CMC Invest |
- |
- | - |
CMC Invest account number consists of: - 6 Digits - Starts with number "7" e.g: 7xxxxxx
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Your reference Number submission should include the FULL alphanumeric format, not just the numeric digits.
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