What qualifies as an existing customer?

Am I eligible for the promotion if I have an existing card? I recently cancelled my credit card. Am I still eligible for the gifts?

If the promotion is valid for new cardholders only, am I eligible for more than one set of gifts?

In general, new cardholder refers to an individual who:

1. Does not have an existing credit card account with the bank at the time of his/her
   application
2. Did not previously have a credit card account that was
   terminated/closed (whether by the individual or by the bank) in the last twelve
   (12) months immediately prior to the commencement of the credit card application

For Citibank

Principle card holders are considered as an existing card holder.

Supplementary card holders are not considered as an existing card holder.

For Standard Chartered Bank:

Supplementary card holders are considered as an existing card holder.

If the application is only applicable to new cardholders:

The applicant will only be entitled to receive one (1) gift eligible application, regardless of the number of successful applications. 

Please refer to the respective promotion terms and conditions for specific details.