When will I receive my rewards?

The average waiting period is 90 to 120 days, after you have completed your SingSaver Rewards Redemption Form or after you have met the relevant promotion criteria, whichever is later.

If you are eligible for a SingSaver Reward, you will receive an email with the relevant redemption details. Remember to check your spam, promotions or junk folders, as our email may have been wrongly classified into them. As emails are SingSaver’s primary method of communicating with you, please add us ([e-mail] and [e-mail]) to your “Safe Sender” list or move us to your Primary email folder to ensure you receive all communications from us.

Why is the average waiting period between 90 to 120 days?

Promotion eligibility is determined by several factors as outlined in the promotion terms and conditions. 

How do I know if I am eligible for the Reward?