How to find my Insurance Policy Number?

Your policy number differs from one provider to another. As a reference, here are some examples of the correct policy number format we need when you fill in your Rewards Redemption Form:

Insurance Company	Travel Insurance	Home Insurance	Maid Insurance	Cancer Insurance
Allianz Travel	B2CSGxxxxxxxxxx	-	-	-
Allied World	ZATRSBxxxxxxxxxx	BPGASB000xxxxxxxx	-	-
Amex My VoyageGuard	AOCTSGAAxxxxxxx	-	-	-
Aviva	32xxxxxx	5xxxxxxx	-	-
AXA Insurance	GAxxxxxx	GAxxxxxx	-	-
AXA Wanderlust	Exxxxxxx	-	-	-
Ergo	DTPAxxSxxxxxx or DTPSxxSxxxxxx	-	-	-
Etiqa	TAxxxxxx	FHxxxxxx or Fxxxxxxx	BAxxxxxx	6000xxxx
FWD Insurance	PNTR20xx-xxxxxxxx	PNHM20xx-xxxxxxxx	PNMD20xx-xxxxxxxx	1xxxxxxx
HL Assurance	TRxxxxxx or TSxxxxxx	HCxxxxxx	DXxxxxxx	-
MSIG	-	B xxxxxxxxx QHE	B xxxxxxxxx QMA or B xxxxxxxxx QMS or B xxxxxxxxx QMC or B xxxxxxxxx QMP	BxxxxxxxxxCCM or BxxxxxxxxxCCF
MSIG TravelEasy	B xxxxxxxxx QTD, or BxxxxxxxxxQTY, or B xxxxxxxxx QGT	-	-	-
MSIG Pre Ex	B xxxxxxxxx QEX or BxxxxxxxxxQSX	-	-	-
MSIG Global Study	B xxxxxxxxx GSI	-	-	-
Sompo Insurance	DxxTRSJxxxxxxxx	DxxPDHBXXXXXXXX	-	-
Tokio Marine	PSxxxxxx	-	-	-

*Your Policy Number should include the full alphanumeric format, not just the numeric digits.

There are several methods to find your policy number:

1. Follow-up email sent by the provider
2. Reach out to the respective provider

Method 1: Follow-up email sent by the provider

Here are some examples from the following providers:

• FWD
• MSIG
• Allianz Travel

FWD

FWD will provide you with your unique policy number in the subject of your confirmation email.

MSIG

MSIG will send you an email with a document to open up. Your policy number is included inside.

Allianz Travel

You can find the policy in the subject line of your confirmation email.

You can also find your policy number in the body of your confirmation email from Allianz.

Method 2: Reach out to the respective provider

If you are still unable to find your application reference number, please reach out to the respective provider for further assistance.