How to find my Insurance Policy Number?

Your policy number differs from one provider to another. As a reference, here's what we need when you fill in your Rewards Redemption Form:

Insurance Company	Correct Policy Number Format	Additional Notes
Allianz Global Assistance	B2CSGxxxxxxxxxx	(10 numeric digits after "B2CSG")
Amex My VoyageGuard	AOCTSGAAxxxxxxx	(7 numeric digits after "AOCTSGAA")
AXA Insurance	GAxxxxxx	(6 numeric digits after "GA")
Etiqa	TAxxxxxx	(6 numeric digits after "TA")
FWD Insurance	PNTR2019-xxxxxxxx	(8 numeric digits after "PNTR2019")
HL Assurance	TRxxxxxx	(6 numeric digits after "TR")
MSIG	D xxxxxxxxx QTD  or  D xxxxxxxxx QGT	(9 numeric digits between "D" & "QTD" or "QGT")
Sompo Insurance	D19TRSJxxxxxxxx	(8 numeric digits after "D19TRSJ")
Tokio Marine	PSxxxxxx	(6 numeric digits after "PS")

*X represents the numeric digits provided by the insurance provider, your correct Policy Number should include the full alphanumeric format, not just the numeric digits.

There are several methods to find your policy number:

1. Follow-up email sent by the provider
2. Reach out to the respective provider

Method 1: Follow-up email sent by the provider

Here are some examples from the following providers:

• FWD
• MSIG
• Allianz Global Assistance

FWD

FWD will provide you with your unique policy number in the subject of your confirmation email.

MSIG

MSIG will send you an email with a document to open up. Your policy number is included inside.

Allianz Global Assistance

You can find the policy in the subject line of your confirmation email.

You can also find your policy number in the body of your confirmation email from Allianz.

Method 2: Reach out to the respective provider

If you are still unable to find your application reference number, please reach out to the respective provider for further assistance.