Your policy number differs from one provider to another. As a reference, here's what we need when you fill in your Rewards Redemption Form:
|Insurance Company||Correct Policy Number Format||Additional Notes|
|Allianz Global Assistance||B2CSGxxxxxxxxxx||(10 numeric digits after "B2CSG")|
|Amex My VoyageGuard||AOCTSGAAxxxxxxx||(7 numeric digits after "AOCTSGAA")|
|AXA Insurance||GAxxxxxx||(6 numeric digits after "GA")|
|Etiqa||TAxxxxxx||(6 numeric digits after "TA")|
|FWD Insurance||PNTR2019-xxxxxxxx||(8 numeric digits after "PNTR2019")|
|HL Assurance||TRxxxxxx||(6 numeric digits after "TR")|
|MSIG|| D xxxxxxxxx QTD
D xxxxxxxxx QGT
|(9 numeric digits between "D" & "QTD" or "QGT")|
|Sompo Insurance||D19TRSJxxxxxxxx||(8 numeric digits after "D19TRSJ")|
|Tokio Marine||PSxxxxxx||(6 numeric digits after "TA")|
*X represents the numeric digits provided by the insurance provider, your correct Policy Number should include the full alphanumeric format, not just the numeric digits.
There are several methods to find your policy number:
Method 1: Follow-up email sent by the provider
Here are some examples from the following providers:
FWD will provide you with your unique policy number in the subject of your confirmation email.
MSIG will send you an email with a document to open up. Your policy number is included inside.
Allianz Global Assistance
You can find the policy in the subject line of your confirmation email.
You can also find your policy number in the body of your confirmation email from Allianz.
Method 2: Reach out to the respective provider
If you are still unable to find your application reference number, please reach out to the respective provider for further assistance.