American Express is a top payment processing network and card issuer, with over 109.9 million cards running on their network worldwide. The number of cards they have in circulation makes them the 4th largest card network in the world and the largest card issuer based on purchase volume.
Most people know American Express by their iconic Green, Gold, and Platinum charge cards, as well as by the Centurion that graces the center. Cards of similar color levels are available in Singapore. They also have several co-branded cards which generally fall under the travel and retail categories of the local country they are present in. In Singapore, American Express has co-branded cards with Singapore Airlines and CapitaLand Malls.
Travel guides have noted that American Express credit cards are less accepted in Europe compared to Visa or MasterCard. Because American Express charges merchants 50% more than their rivals to carry their card, fewer retailers in Singapore take their cards as well.
Despite this, American Express was ranked the highest in Credit Card Customer Satisfaction by the 2018 Singapore J.D. Power Credit Card Satisfaction Study. They were also the first card provider in Singapore to partner with Apple Pay, which allowed cardmembers to sync their personal or corporate credit cards to their Apple devices and used NFC technology to make payments as early as April 2016.