Confirmations on SingSaver reward eligibility are provided to us in batches by our partners, therefore it could take one to three calendar months for SingSaver to notify you of any applicable rewards following the outcome of your application. For example, if you submitted your application in late-January, your reward (if eligible) could arrive in late-April.
While the timeframe is generally an accurate gauge on timelines, receipt of rewards eligibility could also come in much earlier or later, depending on when we receive confirmation from our partners, the banks, as confirmation is also dependent on a variety of internal bank/ provider processes such as due diligence and approvals.
During this time, we recommend confirming that you have submitted an accurate Application Reference Number to SingSaver via the Rewards Redemption Form sent to your registered email address upon card application.
Kindly note that only accurate Application Reference Numbers submitted to SingSaver via this method within one week of card/ product application, can be considered for rewards eligibility.
If you have any difficulties completing the SingSaver Rewards Redemption Form please email us at firstname.lastname@example.org so we can help with the reward redemption process. Here is a short video explaining the process.