All gifts assigned for respective product approvals or winning prizes have been specially selected and purchased by SingSaver, exchanges to other gifts/rewards and changes to gift such as colour / model / components (even if recipient is willing to top up the cash value) is strictly not allowed, hence SingSaver and any designated redemption centres would not be able to accommodate such requests.
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Articles in this section
- How do I receive my gifts?
- I have received an email asking me to collect my SingSaver Reward from the Redemption Centre but I am not available during that period, can I arrange for someone else to collect the Reward on my behalf?
- I missed the collection period to collect my reward and I did not arrange for another collection date before the last day of my collection period, what happens now?
- Can you mail me my physical rewards?
- I forgot to use my e-vouchers (Grab / Qoo10 etc.) and they have expired, can you re-issue them?
- I forgot to use my e-vouchers (Grab / Qoo10 etc.) and they are about to expire, can you extend their expiry/ validity date?
- Can I request for a different e-voucher denomination? Or request to receive my e-vouchers in a denomination that I want? (Grab / Qoo10 etc.)
- Can I exchange my e-voucher (Grab / Qoo10 etc.) / voucher (NTUC / Taka etc.) reward, to cash or other rewards?
- Am I able to make changes to my SingSaver gift such as the colour of the model or switch out a component for a similar value component?
- I don’t mind topping up the value to upgrade my SingSaver gift or a component of my SingSaver gift, is that possible?