Can I check the status of my reward?

Now you can check your rewards status easily. For access to the reward status feature, click here.

It only takes two steps to retrieve your reward status:

Step 1: Enter your Application Reference Number (ARN) in the search bar. Find out how to get your Application Reference Number (ARN) here.

Step 2: You’ll see the reward’s status.

Status Description
Approved	Please check your email inbox or junk mail the collection email
Not eligible	Ineligibility to rewards can be further clarified directly with providers of the product applied for
Pending	Pending to process fulfilment
Please contact our   Customer Service Team	You will need to contact our Customer Service Team to help you further check on your reward status.