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Knowledge Base
General Questions
- How to find my Application Reference number?
- How to find my policy number?
- Can I opt to mail my vouchers?
- How do I register for SingSaver Exclusive Rewards?
- When will I receive my rewards?
- Where are the Terms and Conditions?
Rewards Eligibilty
- How do I know if I am eligible for the Reward?
- I applied for a credit card two months ago and I’ve received my credit card. But I’m still waiting for my Reward. What should I do?
- What is the Rewards Redemption Form?
- What is an Application Reference or Policy Number, and where can I retrieve it?
- How can I check if I successfully completed the Rewards Redemption Form?
- I’ve applied for a credit card/ product via SingSaver, and received it. When will I get my SingSaver rewards?
Credit Cards
- Are online shopping credit card offers only applicable to designated online merchants?
- How to Get Online Shopping rewards
- How Do Online Shopping Credit Cards Work?
- What is an Online Shopping Credit Card?
- How can I use my credit card rewards?
- Tiered Versus Flat Rewards
Personal Loans
- How do you pay back a line of credit?
- What is the total credit line?
- What is the difference between the loan and a line of credit?
- What is a Credit Line and how does it work?
- Can i get a debt consolidation loan from my bank?
- How does debt consolidation loan affect my credit score?
Travel Insurance
- Can I Buy Travel Insurance Once I’m Overseas?
- How Do I Make a Claim in the Case of a Flight Delay or Cancellation?
- Does Travel Insurance Cover Mobile Phone Loss or Loss of Personal Items?
- When and How do I Buy Travel Insurance Coverage?
- How do I Compare Travel Insurance Policies?
- Types of Travel Insurance
Savings Accounts
- What’s the difference between a savings account and a current account?
- How much interest can I earn with a savings account?
- What documents do I need when applying for an account?
- How do I apply for a savings account?
- Is an ATM card available with my savings account?
- How do I choose the best savings account for me?