If you'd like to hear real-time feedback from other customers, this is a safe page for you. We will update this article monthly with feedback from Zendesk's customer satisfaction survey. 

Survey from October 2022:

Feedback 1: 
Singsaver was a great help! They understood my concern and went out of their way to help resolve my case. Thank you so much for your good customer support. Keep it up!
- Carmella

Feedback 2:
SingSaver reply has made me feel at least somebody is attending to my request.
Reward was received quite long since my application, thus was a bit anxious. But well, reward was ultimately received and can close case.
- Yong

 Feedback 3: 
I'm pleased with the quality of support received. Initially I thought I was going to be unqualified for my reward but SingSaver helped resolve the matter swiftly and I was able to proceed with my application. Thank you!
- Edelyne

Feedback 4: 
They went the extra mile to provide a 5-star service. SingSaver addressed my feedback in a calm manner and the icing on top of the cake was I got what I requested. Regardless of the outcome, SingSaver has wowed me with patience and good customer service.
- Audrey

Feedback 5: 
Query was being answered to the max with fulll explanation and details in order. Super like
- Jeremy

Feedback 6: 
Respond within 3 working day, which not all services can do that. Much appreciated
- Joel

Feedback 7: 
Response and solution given was succinct and clear
- Daphne

Feedback 8: 
Thank you very much for follow up with bank with a detail reply.
- Frankie

Feedback 9: 
Thanks, it has restored my confidence in SingSaver
- Mary

Feedback 10: 
Very prompt response regards to customer claim progress, greatly appreciated the facilitation for my redemption.
- Zhang

Feedback 11: 
Went the extra mile to investigate my case
- Antariksh

Feedback 12: 
Even though I felt that the reply could be faster, I appreciate that the reply provided all the information that I required. Thank you.
- Ivan

Feedback 13: 
Finally, the issue had been resolved. thank you for the help to liase with vendor to solve the issue.
- Zhirhen

Feedback 14: 
good service provided because they help me to extend my redemption due to missing email
- Kenneth

Feedback 15: 

Helpful and manage to Follow up and resolve issues on timely … excellent customer service
- Teo chin Ming