What should I do if I didn't receive my reward redemption?

You might not have received the Rewards Redemption Email for the following reasons:

1. The email was redirected to your spam or junk folder by mistake
   If this happens, please check your spam or junk folder.
   
   
2. You may have clicked the "Skip Rewards" button without entering your email address
   If this happens, you won't be eligible for any of our rewards.
   
   
3. You applied on a different website
   In this case, we regret to inform you that only applications made through the promotional sites specified in the promotion terms and conditions are eligible for the promotion.
   
   
4. You have submitted a different email address on the rewards registration page (sample below)
   If this is the case, please check your Rewards Redemption Email in that email.
   
   
5. Your email address could not be submitted on the rewards registration page
   Please contact our Customer Service Team here immediately after your application submission with the following details:

• • • Product applied for:
    • Email used for product application:
    • Application Reference Number:
    • Date of Application:
    • Approval date of product: